Industries
IT that keeps the property running.
Hotels, resorts, and multi-property operators — front-of-house, back-of-house, and the network in between.
Property-grade infrastructure, sized for the operator
Front-desk to fire panel.
FCG works with single-property boutiques, regional groups, and multi-property operators. The systems list is consistent — PMS, POS, guest Wi-Fi, payment, surveillance, identity. What changes is scale and how strict the segmentation needs to be.
What we see in hospitality environments
Four problems that show up over and over.
PCI compliance on payments
Card data lives in PMS, in POS, on payment terminals, sometimes in the call center. Scoping the cardholder environment correctly is half the battle.
Guest Wi-Fi vs. operations
Guest networks should never reach back-of-house systems. We build the segmentation, write the policy, and verify it stays that way.
POS reliability at peak
Saturday night in the lobby restaurant is not the moment to discover the network is flaky. Monitoring, redundancy, and tested failovers are the boring controls that keep service running.
Multi-property identity
Staff move between properties, third-party vendors need scoped access, GMs need oversight without admin rights. We build the identity model that fits your operating structure.
Systems we support
The hospitality stack we work in.
We're vendor-pragmatic — we'll work with whatever PMS, POS, or payment platform you've already chosen. The discipline is in how they connect, who can reach what, and what happens when something goes wrong on a Saturday night.
- Property Management Systems (PMS)
- Point-of-sale across F&B and retail outlets
- Guest Wi-Fi and back-of-house segmentation
- Surveillance and access control integrations
- Payment processing and PCI scope reduction
- Multi-property Microsoft 365 identity
Run a property? Let's talk.
The Free Assessment is a no-obligation read of your environment by an operator who's worked in hospitality. Findings, not a sales pitch.